Remote Services: General Information

STARTING MONDAY, MARTH 8TH

More Physical Access to the Neil Hellman Library
Students, staff, and faculty with a valid CSR ID card can swipe themselves into the Neil Hellman Library Monday - Friday, 10 am - 3 pm.
C-19 safety and capacity limits apply. Appointments will still be required for library access Monday - Thursday, 4 - 6 pm.

Expanded Library Takeout Pickup Hours

Library Services and Resources During the Pandemic

For the health and safety of the Saint Rose community new and modified services will be offered by the Neil Hellman Library for the duration of the COVID-19 pandemic. Physical access is limited to students, staff, and faculty with a valid CSR ID card. COVID-19 safety and capacity limits apply. Borrowing of Neil Hellman Library material, including Course Reserves items, will only be offered through our Library Takeout service. Reference and instruction services are fully remote.

Spring 2021 Service Hours
March 8th - May 5th

Physical Access

Monday - Friday
10 am - 3 pm
Use valid CSR ID card to
swipe in.

Monday - Thursday
4 pm - 6 pm
By appointment only.

Saturday - Sunday
No physical access.

Library Takeout

Monday - Friday
9 am - 10 am
Call 518-650-3852

Monday - Friday
10 am - 3 pm
Use valid CSR ID card to
swipe in. Request your
order at the Circulation
or Reference Desk.

Monday - Thursday
3 pm - 10 pm
Call 518-650-3852

Saturday - Sunday
12 pm - 6 pm
Call 518-650-3852

Remote Reference Desk

Monday - Thursday
8 am - 11 pm

Friday
8 am - 4 pm

Saturday
9 am - 6 pm

Sunday
12 pm - 11 pm

*Note: The Remote Reference Desk
is available 24/7. Saint Rose
librarians answer chat during the
hours above and outside librarians
cover all other hours.

Exceptions

Easter Break
Friday-Monday, 4/2 - 4/5

Physical Access to the Neil Hellman Library

Students, staff, and faculty with a valid CSR ID card can swipe themselves into the Neil Hellman Library Monday - Friday, 10 am - 3 pm. C-19 safety and capacity limits apply. Appointments are required for library access Monday - Thursday, 4 - 6 pm.

Health and safety measures will be strictly enforced at all times. Non-compliance with these measures may result in an immediate 1-day closure of the library to allow for thorough disinfecting. Physical access to the library will not be available should the campus move to fully remote instruction due to a rise in COVID-19 cases.

- Physical access is restricted to students, staff, and faculty with a valid CSR ID card.
- Valid users can swipe themselves into the library, Monday - Friday, 10 am - 3 pm.
- An appointment is required for access Monday - Thursday, 4 pm - 6 pm.
-Access is limited to a designated portion of the Main Floor - access to other floors and book stacks is prohibited.
- Borrowing requests must be made through the Library Takeout service.
- Building capacity is limited to 20 users. Library staff will prohibit access if capacity is reached.
- There are 12 study tables and 8 computers available.
- Seats are available on a first come, first served basis.
- Users may sit in any open seat but furniture may not be moved.
- Individuals can print from desktop computers, laptops, or mobile devices.
- 1 quick print computer station will be available.
- The Main Floor restroom is gender neutral. Access is limited to one user at a time.
- A mask covering both mouth and nose is required at all times.
- Social distancing rules must be followed at all times – no group work allowed.
- All users must sanitize their hands upon entering the building.
- Users must wipe their seat/table/computer with a disinfecting wipe before and after use.
- No food allowed but covered drinks are permitted.

Reference Services

Have a general question about library resources/services or need help with research? The Reference Desk is here for you. Get in touch with a librarian in a variety of ways both during and after regular library hours. Librarians are also available for in-depth 1-on-1 research appointments and can work with you over chat, email, text, through Zoom, or over the phone.

24/7 Chat (Note: Chat is monitored by Saint Rose librarians during regular library hours.)
Email
Text: 518-336-5277
Phone: 518-650-3836

Circulation Services

Communicate with Circulation staff during regular library hours via phone or Email. Get in touch if you have questions about borrowing library books, Course Reserve material, fines/fees, or library holds in Banner.

Use our new Library Takeout service to access a variety of items from the Neil Hellman Library and Course Reserve. Simply fill out our online Library Takeout form and library staff will contact you when your item is available for safe pickup.

To place a request or learn more about this service: LIBRARY TAKEOUT

Interlibrary Loan and Scan4U

Interlibrary Loan will continue to process both article and loan requests. ILL users should be aware that it may take longer than usual for some requests to be filled as many lending libraries are offering limited services during the pandemic. This is especially true for book requests, which we may not be able to fill due to unavailability of lenders. Borrowers are encouraged to plan ahead and give plenty of lead time for requests to be filled. Instructions for doorside pickup will be provided by the ILL office as loans become available.

Scan4U: Use this service to request PDFs of chapters from books owned by the Neil Hellman Library and articles from our print journal collection. Copyright limitations apply.

SUBMIT AN INTERLIBRARY LOAN OR SCAN4U REQUEST

Curriculum Library

The Patricia Standish Curriculum Library (CL), located in Lally, will be physically closed to the campus, and wider community, for the duration of the Covid-19 pandemic for health and safety reasons. The CL will be following many of the same service and safety protocols as the Neil Hellman Library. Visit the CL's remote services website to LEARN MORE.

Services & Resources for Faculty

Library staff are working hard to support the teaching of all faculty and instructors. We encourage you to take advantage of our regular and enhanced services and/or resources during this time:

Remote Reference Service: Including teaching support for faculty and instructors.
Electronic and Physical Resources: Access to electronic databases, eBooks and eJournals, as well as doorside access to physical resources shelved in both the Neil Hellman and Curriculum Libraries.
Course Reserve: Reinvented and enhanced for the duration of the pandemic.
Information Literacy Instruction: Delivered online in both synchronous and asynchronous formats.
CREDO Instruct: Online videos, tutorials, and quizzes, covering a variety of information literacy concepts, that can be embedded in Canvas.
Course Material Resources and Support: Library-owned and open educational resources for use in lieu of traditional textbooks or as supplemental material. Librarians are ready to assist with searching and selecting.

LEARN MORE

Make a
Physical Access
Appointment

Request
Neil Hellman
Library
Takeout

Need Help?

Reference
For general assistance and help with research:
24/7 Chat
Email
Text: 518-336-5277
Phone: 518-650-3836

Circulation
For questions about Library Takeout and Course Reserves:
Email
Phone: 518-650-3852

Interlibrary Loan
Email
Phone: 518-454-2155

Curriculum Library
Email
Phone: 518-458-5311

Icon attribution: Icons from www.flaticon.com

Spring 2021 Service Hours March 8th - May 5th

Physical Access Monday - Friday 10 am - 3 pm Use valid CSR ID card to swipe in. Monday - Thursday 4 pm - 6 pm By appointment only. Saturday - Sunday No physical access.

Library Takeout Monday - Friday 9 am - 10 am Call 518-650-3852 Monday - Friday 10 am - 3 pm Use valid CSR ID card to swipe in. Request your order at the Circulation or Reference Desk. Monday - Thursday 3 pm - 10 pm Call 518-650-3852 Saturday - Sunday 12 pm - 6 pm Call 518-650-3852

Remote Reference Desk Monday - Thursday 8 am - 11 pm Friday 8 am - 4 pm Saturday 9 am - 6 pm Sunday 12 pm - 11 pm

*Note: The Remote Reference Desk is available 24/7. Saint Rose librarians answer chat during the hours above and outside librarians cover all other hours.

Exceptions Easter Break Friday-Monday, 4/2 - 4/5

Physical Access to the Neil Hellman Library

Students, staff, and faculty with a valid CSR ID card can swipe themselves into the Neil Hellman Library Monday - Friday, 10 am - 3 pm. C-19 safety and capacity limits apply. Appointments are required for library access Monday - Thursday, 4 - 6 pm.

Reference Services

 24/7 Chat (Note: Chat is monitored by Saint Rose librarians during regular library hours.)  Email  Text: 518-336-5277  Phone: 518-650-3836

Circulation Services

Communicate with Circulation staff during regular library hours via phone or Email. Get in touch if you have questions about borrowing library books, Course Reserve material, fines/fees, or library holds in Banner.

Use our new Library Takeout service to access a variety of items from the Neil Hellman Library and Course Reserve. Simply fill out our online Library Takeout form and library staff will contact you when your item is available for safe pickup.

To place a request or learn more about this service: LIBRARY TAKEOUT

Interlibrary Loan and Scan4U

Scan4U: Use this service to request PDFs of chapters from books owned by the Neil Hellman Library and articles from our print journal collection. Copyright limitations apply.

SUBMIT AN INTERLIBRARY LOAN OR SCAN4U REQUEST

Curriculum Library

Services & Resources for Faculty

Library staff are working hard to support the teaching of all faculty and instructors. We encourage you to take advantage of our regular and enhanced services and/or resources during this time:

LEARN MORE

Make a Physical Access Appointment

Request Neil Hellman Library Takeout

Need Help?

Reference For general assistance and help with research: 24/7 Chat Email Text: 518-336-5277 Phone: 518-650-3836 Circulation For questions about Library Takeout and Course Reserves: Email Phone: 518-650-3852 Interlibrary Loan Email Phone: 518-454-2155 Curriculum Library Email Phone: 518-458-5311

Spring 2021 Service Hours
March 8th - May 5th

Physical Access

Monday - Friday
10 am - 3 pm
Use valid CSR ID card to
swipe in.

Monday - Thursday
4 pm - 6 pm
By appointment only.

Saturday - Sunday
No physical access.

Library Takeout

Monday - Friday
9 am - 10 am
Call 518-650-3852

Monday - Friday
10 am - 3 pm
Use valid CSR ID card to
swipe in. Request your
order at the Circulation
or Reference Desk.

Monday - Thursday
3 pm - 10 pm
Call 518-650-3852

Saturday - Sunday
12 pm - 6 pm
Call 518-650-3852

Remote Reference Desk

Monday - Thursday
8 am - 11 pm

Friday
8 am - 4 pm

Saturday
9 am - 6 pm

Sunday
12 pm - 11 pm

*Note: The Remote Reference Desk
is available 24/7. Saint Rose
librarians answer chat during the
hours above and outside librarians
cover all other hours.

Exceptions

Easter Break
Friday-Monday, 4/2 - 4/5

24/7 Chat (Note: Chat is monitored by Saint Rose librarians during regular library hours.)
Email
Text: 518-336-5277
Phone: 518-650-3836

Make a
Physical Access
Appointment

Request
Neil Hellman
Library
Takeout

Reference
For general assistance and help with research:
24/7 Chat
Email
Text: 518-336-5277
Phone: 518-650-3836

Circulation
For questions about Library Takeout and Course Reserves:
Email
Phone: 518-650-3852

Interlibrary Loan
Email
Phone: 518-454-2155

Curriculum Library
Email
Phone: 518-458-5311